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TRAINING

EVENTS

BIO

High energy! Entertaining! Uniquely informative and Effective!

These descriptions reflect the reaction of participants in training programs designed and presented by Joyce Divinyi of The Human Connection. Training programs focus on personal energy conservation using a unique model of the brain’s natural design as it relates to human behavior and communication. The Human Connection programs teach skills and provide strategies for preventing unnecessary conflict and confrontation, as well as improving the efficiency of everyday communications between employees and/or customers.

Understanding the basic design of the human brain as it relates to effective “person to person” communication is a valuable asset to any business leader. Many of the most challenging, time consuming and energy draining situations that business men and women face on a daily basis are caused by “people to people” interactions and frustrations. Communication skills that are based on the brain’s natural design are more effective and result in both parties experiencing a sense of respect and resolution even when there are serious differences that must be addressed.

Using a simple model of the brain, Ms. Divinyi helps business professionals at all levels understand why sometimes even the best employees or customers may say and do things that don’t make sense. She teaches communication skill designed to help people regain composure, change negative behavior, or make more appropriate and effective decisions

If you've ever asked the question "What were you (they) thinking of?" when someone does something terribly frustrating or inappropriate, then The Human Connections training sessions will be invaluable to you and your organization.

 

Testimonies

"I have learned some new techniques for working out difficult situations at work and home"

Michigan Dept. of Civil Service


Your subject matter was right on target for my employees that deal with the never ending changes in the business world today. Many comments were made of how you kept it interesting but lighthearted with your entertaining stories of day-to-day life. Your true professionalism and broad background of experiences made the program a success.

Hewlett Packard


Feedback received from the attendees was excellent. What the participants found to be especially interesting was the technique that you presented regarding the brain origins of irrational and out-of-control behavior, and the successful strategies for dealing with customers in their emotional state.

Hyatt Regency Hotel

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